Privacy Policy

Last Updated: [25-10-2024]

TidyPro13Cleaning (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your personal data.

1. Information We Collect

We collect information that you provide to us directly and information that we gather automatically as you use our services.

• Personal Information: When you book a service, request a quote, or contact us, we may collect information such as your name, phone number, email address, and service address.

• Usage Data: We may also collect data about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use your personal information to:

• Provide and maintain our cleaning services
• Communicate with you regarding appointments, invoices, and service updates
• Respond to inquiries and offer customer support
• Improve our website and services based on user preferences
• For marketing and promotional activities, with your consent

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• With Service Providers: We may share information with trusted third-party service providers to help us deliver our services (e.g., payment processors, customer support tools).

• Legal Requirements: We may disclose your information to comply with legal obligations, such as court orders or government requests.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, though this may affect certain website functionalities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your personal data
• Withdraw consent to data processing
• Request that we limit the use of your information
• Opt-out of marketing communications at any time

If you would like to exercise any of these rights, please contact us using the information provided below.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

TidyPro13Cleaning
Email: [contact@tidypro13cleaning.com]
Phone: [+61410880784]
Address: [Melbourne, Victoria, Australia]